Centro de Gestión de la Calidad y del Cambio

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Now showing 1 - 4 of 4
  • Publication
    Exploring University Performance through Multiple Factor Analysis: A Case Study
    (MDPI AG, 2020) Visbal-Cadavid, Delimiro Alberto; Martínez Gómez, Mónica; Escorcia-Caballero, Rolando; Facultad de Administración y Dirección de Empresas; Dpto. de Estadística e Investigación Operativa Aplicadas y Calidad; Centro de Gestión de la Calidad y del Cambio
  • Publication
    Assessing the Efficiency of Public Universities through DEA. A Case Study
    (MDPI AG, 2017-08-11) Visbal-Cadavid, Delimiro; Martínez Gómez, Mónica; Guijarro Martínez, Francisco; Facultad de Administración y Dirección de Empresas; Dpto. de Estadística e Investigación Operativa Aplicadas y Calidad; Dpto. de Economía y Ciencias Sociales; Instituto Universitario de Matemática Pura y Aplicada; Centro de Gestión de la Calidad y del Cambio; Generalitat Valenciana
    [EN] This paper presents the results of an efficiency study of Colombian public universities in 2012, conducted using the methodology of Data Envelopment Analysis (DEA) and the models CCR, BCC and SBM under output orientation. The main objective is to determine technical, pure technical, scale and mix efficiencies using data acquired from the Ministry of National Education. An analysis of the results shows the extent to which outputs of inefficient Higher Education Institutions (HEIs) could be improved and the possible cause of this inefficiency. The universities were also ranked using a Pareto efficient cross-efficiency model and a study was made of changes to overall productivity between 2011 and 2012. The results showed Tolima, Caldas and UNAD to be the best-performing universities, with Universidad del Pacífico as the worst performer. Malmquist index was applied to analyze the change in productivity from 2011 to 2012. The Universidad de La Guajira showed great improvement in technical efficiency between 2011 and 2012.
  • Publication
    Testing invariance between web and paper students satisfaction surveys. A case study
    (Omnia Publisher SL, 2017) Martínez Gómez, Mónica; Marín García, Juan Antonio; Giraldo-O'Meara, Martha Marcela; Dpto. de Organización de Empresas; Facultad de Administración y Dirección de Empresas; Dpto. de Estadística e Investigación Operativa Aplicadas y Calidad; Escuela Técnica Superior de Ingeniería Industrial; Centro de Gestión de la Calidad y del Cambio; Grupo de Investigación en Reingeniería, Organización, trabajo en Grupo y Logística Empresarial - ROGLE; Generalitat Valenciana
    [EN] Purpose: This paper studied the measurement invariance (MI) across web-based and paper-based surveys to evidence if both techniques of data collection can be regarded as equivalent. Design/methodology: We develop a multigroup confirmatory factor analysis (MGCFA) with Maximum Likelihood Estimation to asses measurement invariance of the Job Diagnostic Survey (JDS) adapted to teaching, with data collected from paper and web surveys. Sample from paper surveys was constituted by 294 student of a Spanish public university in the academic years 2007-08, 2008-09 and 2009-10. Internet surveys were administered through an open source survey application called Lime Survey. We received 241 completed questionnaires. Findings: Results show that metric invariance, covariance invariance, variance of latent factors invariance and measurement errors invariance can be established between two groups. We can conclude that both methods of collecting data can be considered equivalent. Research limitations/implications: This study was done with a particular sample and strict focus questionnaire and we might not generalize the findings. It should be extended in the future to include other universities and graduate students. Originality/value: Results showed that the factor structures remained invariant across the internet-based and paper-based groups, that is to say, both methods of collecting data can be considered equivalent, with the same factor structure, factor loadings, measurement errors of factors and the same reliability. These findings are useful for researchers since they add a new sample in which web and paper questionnaires are equivalent and for teachers to desire to change the teaching methodology at university, encourage students' participation and teamwork through active methodologies.
  • Publication
    Relevance of Skills in Total Quality Management in Engineering Studies as a Tool for Performing Their Jobs
    (MDPI AG, 2020-03-01) Martínez Gómez, Mónica; Jabaloyes Vivas, José Manuel; Carrión García, Andrés; Facultad de Administración y Dirección de Empresas; Dpto. de Estadística e Investigación Operativa Aplicadas y Calidad; Escuela Técnica Superior de Ingeniería Industrial; Centro de Gestión de la Calidad y del Cambio
    [EN] The Spanish higher education system needs to adapt to the requirements of the European Higher Education Area and to this end, it is necessary for higher education institutions to improve the quality of university education, leading to an increase in competency-based learning activities aimed at developing the skills of graduates. Since university graduates face a large number of requirements when entering the labour market, they need to develop and constantly update the appropriate skills to carry out their work properly. This paper aims to address two fundamental questions. First, do engineering graduates need acquired skills in Total Quality Management (TQM) to perform their jobs successfully? Secondly, which job profile requires the highest level of Total Quality Management training and knowledge? We carried out different multivariate statistical analyses using a sample of engineering graduates who had been in the labour market for two years. The results show that knowledge of this type of management philosophy is necessary for adequate job performance. The job profile requiring the highest level of skills in TQM is described.